RISE with SAP sounds like an all-inclusive IT package, but anyone expecting a worry-free experience will quickly be disappointed. Many operational tasks remain the customer’s responsibility, and key questions often go unanswered. In this article, we highlight what’s often missing from RISE and how itesys helps close those critical gaps.
“RISE with SAP – the all-inclusive vacation for IT? Sounds relaxing, but beware the sunburn of reality!”
Many companies associate RISE with SAP with the hope of simplifying their SAP landscape: less complexity, lower operational effort, more innovation. But reality is often more complicated. Because: RISE is not a carefree all-in-one package – and those who expect it to be will face a rude awakening at the latest during go-live.
Why RISE with SAP doesn’t automatically ensure operational peace
SAP positions RISE as an enabler of cloud transformation. The goal is to modernize IT landscapes and simplify operating models – with SAP as the central service provider for infrastructure, hosting, and parts of application operations.
But even though SAP takes on part of the responsibility, many essential tasks remain with the customer – or require a strong partner to handle them.
Examples of unanswered questions in RISE projects:
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Who is responsible for application-level monitoring?
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How are security requirements addressed?
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Who ensures the correct authorization structure
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What does day-to-day operations look like after go-live?
The itesys Perspective: What’s Missing from RISE – and How We Fill the Gaps
As specialists in SAP Basis operations, security, and application lifecycle management, we understand the reality behind the RISE façade. Based on our experience, we support companies not only in their transition to the cloud, but also in ensuring stable operations – before, during, and after the project.
Before RISE: Clarity Before the Journey Begins
Every successful RISE project starts with transparency:
- System analysis: We assess your existing SAP landscape
- Migration strategy: Together, we develop a realistic and sustainable transition plan
RISE up & Shine: Understanding and Managing Complexity
The move to RISE is more than a technical upgrade. It involves new role distributions, service descriptions, and responsibilities.
We help you:
- Realistically evaluate SAP’s service scope
- Identify critical gaps in security, monitoring, or identity management
Run RISE: Real Operations Start After Go-Live
Once the system goes live, the most crucial phase begins: daily operations. And this is often where the biggest challenges arise.
Examples from the field:
- System monitoring is basic at best
- SAP doesn’t provide tailored system support
- Operational tasks like incident management, patch planning, or user administration remain your responsibility
Our answer:
itesys reliably takes over these tasks. With our operational intelligence, we make sure that RISE runs smoothly in day-to-day operations – with no unpleasant surprises.
RISE with SAP Needs More Than Good Intentions
RISE with SAP can be a solid foundation for transformation – but only with a clear understanding of actual responsibilities and a strong partner by your side.
We bring structure, security, and stability to your RISE journey.
