Make life easier with SAP Operations
As you know, digital trends, a more flexible work environment and ever-growing customer expectations are impacting our IT landscapes and challenging your SAP team.
Here’s the deal: You focus on your business and get innovations on track, while we take care of your SAP operations. We support your SAP team by providing a competent Expert Desk (Service Desk). We take full responsibility for your entire SAP system landscape. Enjoy full service for your SAP applications in the managed cloud or as remote management with your own infrastructure. You benefit from genuine business continuity with a solid safety net.
Customised: SAP Operations
& Managed Services
The success of your SAP operations depends on your infrastructure, because it forms the very foundation of your SAP landscape. Don’t settle for anything less than a high-availability SAP landscape with the best possible set-up, preferably on SAP S/4HANA, on-premise or in the cloud. Our SAP operations staff will process your service requests, incidents, request fulfilments and changes in no time at all:
Reliable SAP operation of your infrastructure:
On-premise, cloud or hybrid
24/7 Expert Desk (Service Desk):
Manned by certified SAP technology experts with years of experience
Automated SAP monitoring with proactive reaction in the case of incidents
High systems availability and individual SLAs based on a broad portfolio of managed services
Secure Service Operations:
ITIL process operations meet all compliance requirements and ensure that you pass audits more easily
Reduce your employees’ workload:
Our SAP operations team supports you through outtasking or outsourcing
Provision of the appropriate architecture setups and connection of interfaces and networks
Dedicated service manager:
Your main point of contact knows the SLAs inside out and guarantees top service and quality
The right cloud mix
Your SAP system architecture should fit your business model, your strategy and your goals – today and tomorrow. Thanks to our forward-looking design and flexible implementation, you get exactly the system resources you need to ensure your company’s success. The right solution for your business at any time.
- doneOwn infrastructure
- doneData centre or third-party provider
- doneOperation of SAP Basis environment
- doneSAP outtasking
- doneRemote management
SAP Private Cloud
- doneHosting on itesys SAP cloud platform
- doneSAP certified infrastructure
- doneSwiss data centre
- doneOperation with end-to-end responsibility
- doneFlexible contract duration
- doneFlexible maintenance times and release cycles
SAP Hybrid Cloud
Depending on your requirements, we arrange your SAP system in several environments in a mix of private and public cloud, which we connect seamlessly. That’s how we get the best out of every cloud for you and establish the connection between your own and rented hardware.
SAP Security Operations Centre (SOC) as a managed service
The frequency of cyberattacks on SAP systems is increasing, as are regulatory and legal requirements. Comprehensive protection of your IT systems is therefore a top priority.
Ich sehe mich als Vermittler zwischen Business- und SAP Basis-Welt.
SAP Expert Desk
You focus on your business while we make sure that your SAP systems run smoothly. With the Expert Desk, you play it safe. We process your tickets immediately. And thanks to proactive monitoring, we solve the problem before you even notice it.
24/7 secure SAP operation
Free up your SAP Basis team
Real-time SAP monitoring